AYD Partners is established with the aim of revolutionizing workplace dining. We collaborate with top-notch restaurants and caterers to make customer order reach to them seamlessly and deliver their culinary creations through 3rd party delivery.

Our services reach over numerous individuals each week, offering your business a broader customer base and increased sales opportunities. We take pride in our dependable online ordering and 3rd party delivery service, ensuring your delectable dishes arrive fresh and punctually to our valued customers. Plus, we offer ongoing support, ensuring you make the most of your partnership with AYD Partners.

Customers visiting the AYD website can explore a comprehensive list of nearby restaurants and caterers. We also tailor our food recommendations to customers based on their preferences and ordering history.

The Partner Portal is a web-based platform where restaurant owners and partners can manage their accounts, menus, orders, and other business-related activities. You can access it by visiting https://at-yourdoor.com/control/public/all/create and logging in with your credentials.

To become a partner, you have to visit our website to sign up. Provide the required information. Once approved, you can log in to the Partner Portal and follow the instructions to add your restaurant information and operational details.

Once your registration application has been assessed, and we've received a signed Partnership Agreement, we will provide you with a menu template. Here, you can detail your dishes, pricing, and dietary information. We will then add your menu for you. Partners are only provided instructions on how to make menu items available or unavailable for website.

You have the flexibility to set your menu prices. However, please note that your AYD Partners menu prices should not exceed your regular in-restaurant prices. We have a commitment to our customers that ensures they won't find your food at a lower price elsewhere.

Partners are not able to make changes in menu. However, if you want to edit or update menu of your shop, you can contact the company and they will make changes available. Ensure that your menu and pricing is up to date to provide accurate information to customers.

Orders will be visible in the "Orders" section of the portal. You can accept or reject orders as they come in. Be sure to check regularly during your operating hours to avoid missing orders.

You can accommodate special requests and dietary restrictions by checking the order notes when an order comes in. Make sure your kitchen staff is aware of these requests to provide the best customer experience.

Yes, you can monitor your restaurant's performance by accessing various reports and analytics and sales in the Partner Portal. This data can help you make informed decisions to improve your business.

We make every effort to expedite the onboarding process for our food partners on AYD platform. After reviewing your application, we will contact you within a few business days to guide you through the next steps.

Yes, you can customize your delivery zones and set specific hours of operation. This flexibility allows you to cater to your restaurant's unique needs. Find these options in the "Settings" section.

Payments for orders will be processed according to the payment schedule you've agreed upon with our finance team. You can track your earnings and payment history in the Partner Portal.

A commission fee is applied to each order placed by a customer with your business through AYD Partners. This fee is calculated based on the order subtotal, and you will receive payment for the order subtotal minus the commission fee on the agreed.

Fees and commission rates may vary based on your partnership agreement. Please refer to your contract or contact our business development team for specific fee-related inquiries.

You have the flexibility to terminate your partnership with AYD Partners at any time by contacting us at partners@yourdoor.com.

In case of order issues or customer complaints, please contact our support team immediately. We are here to assist you in resolving any problems and ensuring customer satisfaction.

If you encounter any technical issues or have questions about using the Partner Portal, please reach out to our dedicated support team through the contact information provided in the portal. If you have additional questions or need further assistance, don't hesitate to contact us at partners@yourdoor.com. Thank you for partnering with us!